Teleproject UK
  • Home Page
  • Contact

3CX Hosted

Recording Personalised Voicemail Greeting

Troubleshooting 3CX App

Active Inbound

Account Management

Account Management (SMS): Summary Reports

Audio Database

Blocking Callers to Your Virtual Number Service

Blocking Withheld Numbers to your Virtual Number

Call Recording Playback Guide

Call Recording: Setting Up a New User

Call Reports

Create New Users

Creating Email Groups

Important notice for routing Virtual Number calls to Ireland

Mid Call Transfer

Missed Call Alerts (VN)

Number Manager 1 - Managing Numbers

Number Manager 2 - Requesting New Numbers

Number Translation Service (NTS) - 1. Basic Setup

Number Translation Service - 2. Alternative Routing

Number Translation Service - 3. Adding Voicemail

Number Translation Service - 4. Alternate Service Plans

Number Translation Services 5 - Special Dates

One-2-Many - 1. Basic Setup

One-2-Many - 2. Adding Additional Features

One-2-Many - 3. Alternative Routing

One-2-Many - 4. Special Dates

Outbound Call Recording

Queuing - 1. Queue Configuration

Queuing - 2. Assigning Numbers

RNP Common Settings

UK & International Virtual Numbers

Virtual Reception - Disaster Recovery

Virtual Receptionist - Configure Special Dates

Virtual Receptionist - Loading Sound Files

Voice-2-Email

Voicemail (VN)

Working Hours (VN)

Active iPBX

Active iPBX - Extension Activation Email

Active iPBX - User/Extension Voicemail Service

Active iPBX Calls Policy

Active iPBX Feature Codes

Business Portal - Administrator Guide

Business Portal - Employee User Guide

Call Queue - Call Distribution Options

Call Recording Portal User Guide

Calling Emergency Services from Active iPBX

Changing Site Level Working Hours

Contact Directory

How to Create Call Pick up Groups

How to change a user's Application Password

How to re-name an Active iPBX user extension

Put Active iPBX calls on hold and pick up from another extension (Call Park)

Signing Staff In and Out of Queues

Sound File Format for Active iPBX

Using the Agent Sign In/Out Feature

Webex - How to Forward your Calls

Webex - How to Pick up a call

Webex - How to Transfer a Call

Webex - How to record a personal greeting

Webex - Sign In/Out from Desktop App

Webex - Sign In/Out from Smartphone App

Webex App: Quick Start Guide

Webex Teams & Spaces

Webex for BroadWorks User guide

Webex: Setting up the Desktop App

Webex: The Difference between Spaces and Teams

What is Active iPBX

ActivePay

Active Pay Assist: Creating a Database

Active Pay: Manual Database Management

ActivePay - Customer Database API

ActivePay Union - Live Call Card Payment Solution

Enable Stripe Account for MOTO Payments

Payment Gateway Integrations

Payment Gateway Test Card Numbers

Payment Line Transaction Reports

Virtual Terminal Overview

Virtual Terminal iFrame Integration Guide V2

XML Transaction Report Guide

Data Capture & Transcription Service

Data Capture & Transcription - Changing Schedules

IVR Data Capture - Assign Number to a Campaign

Frequently Asked Questions

Remove Spaces in Spreadsheet

Give Away Competitions

Win a Google Pixel 9 - Customer Competition

Headsets

Jabra Evolve 65T - UC Ear buds

Jabra Evolve SE20 UC Mono

Jabra Evolve2 65 - UC Mono

Yealink UH33 Mono Headset

Yealink YHS33 Mono Headset

Hosted Fax Solutions

Email 2 Fax

Fax 2 Email

IP Handsets

Quick Start Guides

W53P & W53H Quick Start Guide

Yealink Accessories

DD10K - Yealink DECT USB Dongle

EXP43 Color Expansion Module

RT30 - DECT Repeater

WF40 - Wi-Fi USB Dongle

Yealink IP Handsets

Yealink CP920 Conference Phone

Yealink CP960 Conference Phone

Yealink T31G IP Handset

Yealink T4 U Range Side by Side Specs

Yealink T43U IP Handset

Yealink T46U IP Handset

Yealink T48U IP Handset

Yealink T53 IP Handset

Yealink T53W IP Handset

Yealink T54W IP Handset

Yealink T57W IP Handset

Yealink W53P Wireless DECT Handset & Base Station

Yealink W56H Wireless DECT Handset

Yealink W56P - SIP Cordless Phone System

Mobile Freedom SIM Only

How Does TravelFree & TravelPlus Work?

How Does World Travel Select Work?

What Does 'Roam Like at Home' Mean?

Mobile Phone Hardware

What is Modified Stock?

Multi Factor Authentication

Multi Factor Authentication - User Guide

New MFA - Test Service

Payment Phone

Payment Phone Overview

Overview

Softphone User Guides

Payment Phone Download

Payment Phone Setup

Payment Phone Userguide

System Admin Controls

Direct Destinations

Global Settings

Managing Destinations

Taking Payments

Sending SMS payment links

Taking Payments

User Control Dashboard

Call Control

Call Controls (Hold & Transfer Options)

Call Divert

Call History

Call Monitoring

Colleagues

Company Contacts

Sending and receiving SMS

User Extensions

Voicemails

Your Contacts

Your Details

Pre-recorded Audio Files

Bank Holiday Outgoing Message

Call Whispers

Christmas Holiday Outgoing Message

Comfort Messages

Greeting Messages

IVR Card Payment Line Prompts

IVR Payment Line - Whispers

Menu Options

Miscellaneous Prompts

Voicemail Greetings - Busy No Answer

Voicemail Greetings - Out of Hours

SMS Appointments

SMS Appointments User Guide

SMS Broadcast

Creating Groups in SMS Broadcast

Creating Templates

How to Send an SMS Broadcast

How to Setup Email to SMS Service

Including an 'Opt Out' in Your Broadcast Message

SMS Batch API – REST Interface Specification

SMS Broadcast - Changing the Originator

SMS Broadcast for Rugby Clubs

SMS Broadcast for Schools and Nursery's

SMS Prepay Credits Pricing

SMS Desk

Intelligent Automated Replies

SMS Desk - Blacklisting Numbers

SMS Desk - Re-opening your service (Holiday Parks)

SMS Desk - System Alerts

SMS Desk: Auto Reply

Tech Store

What is a 'modified' Mobile Phone ?

Troubleshooting Guides

Webex & 3CX Softphone Troubleshooting Guide

What is SIP-ALG and when should it be disabled?

Yealink IP Phone Help

How to register and de-register a Yealink cordless handset

iCall Call Reports & Analytics

Call Queue Average Wait Time Data

iCall Reporting - Glossary

iCall Suite Reports Catalogue

iCall Suite: Department Reporting

All Categories ​>​ ​Payment Phone ​ > ​ ​System Admin Controls

System Admin Controls

3 articles

Direct Destinations

Direct Destinations. In many cases users of the Payment Phone are part of a hunt-group accepting calls via the Teleproject Hosted PBX Solution, or similar solution we provide. Additionally it maybe u…

Updated 3 years ago by Tech Admin

Global Settings

The majority of the settings used within the Payment Phone Settings are configured globally, i.e. for all users within your organisation. These settings only need to be configured the once, and then…

Updated 3 years ago by Tech Admin

Managing Destinations

Managing Destinations. Payment Phone Destinations, are used widely throughout BCH's products and services. To make or receive calls, each destination must be registered in the BCH network. Depending…

Updated 3 years ago by Tech Admin

Powered by HelpDocs (opens in a new tab)

Powered by HelpDocs (opens in a new tab)

Contact