Active Inbound

Active Inbound is a high capacity hosted IVR platform used to provided services such as Virtual Phone Numbers, Menu Options, Call Recording, Data Capture & Voicemail and Secure Card Payment systems.

15 articles by 2 authors

Active iPBX

Active iPBX is a hosted business telephone system designed for the modern working environment. In addition to being a first class office telephone system Active iPBX has all the features required to support a remote workforce whilst also being an excellent platform for small Contact Centres.

10 articles by 1 author

ActivePay

ActivePay is our brand for a range of PCI-DSS level 1 compliant Card Payment Processing systems. Designed to provide the highest level of security when taking card payments over the telephone.

7 articles by 1 author

Headsets

Our customer service and contact centre clients generally prefer to use Headsets when on a call as it leaves both hands free for typing. Here we have a small selection of headsets that we have tried and recommend.

5 articles by 1 author

Hosted Fax Solutions

Even in 2021 there are still industry sectors that use FAX. To support these businesses we offer both Fax 2 Email and Email 2 Fax services.

3 articles by 1 author

IP Handsets

Yealink are our preferred range of IP Handsets. We find them to be easy to use, well made with high quality audio.

18 articles by 2 authors

Mobile Freedom Q & A

If you have a question about the O2 or Vodafone tariff that you have with us you may well find the answer here. If not we are on hand during office hours Mon to Fri to help. simply call 0800 316 8605 (option 2) or email support@teleproject-uk.com

3 articles by 1 author

Mobile Phone SIM Free Price List

Here you will find a sample of the mobile phones available on TechStore today.

1 article by 1 author

Multi Factor Authentication

Multi Factor Authentication (MFA) solutions for businesses looking to add an additional layer of security to their web based services. Authentication my text message or outbound call to deliver a one time use PIN.

2 articles by 1 author

Pre-recorded Audio Files

Over time we have gathered a selection of generic audio files that have been professionally recorded by a female voiceover artist. These can be used in-conjunction with our Virtual Number/IVR services and the Active iPBX phone system.

11 articles by 2 authors

SMS Broadcast

SMS Broadcast is business text messaging application. Text message broadcasts can be managed and sent using the online portal or you can make use of our simple API to integrate with your CRM

5 articles by 1 author

SMS Desk

Two way text message system from Teleproject UK that is widely used within the Holiday Park industry, although can be adapted to use in any sector.

1 article by 1 author

Webex for BroadWorks (for Active iPBX)

The Office UC applications for smartphone and desktop have now been replaced with upgraded UC applications from Webex. We aim to have all existing users moved over by Friday 19th November 2021 and will be adding user guides and tips here.

4 articles by 1 author