How to Use Pause & Resume (Call Recording feature)

Updated by Tech Support

Record Always with Pause/Resume

To pause the call recording using a Yealink device, follow these steps:

  • Push the Hold key on your Device.
  • For cordless handset only: Once the call is on hold, select Line then Dial.
  • Enter *48 into your handset followed by the dial key. You will then hear: ‘Your Voice Recording has been paused successfully’.
  • Push the Resume key on your Device to carry on with the call.

To resume recording of the call:

  • Push the Hold key on your Device.
  • For cordless handset only: Once the call is on hold, select Line then Dial.
  • Enter *49 into your handset followed by the dial key. You will then hear: ‘Your Voice Recording has been resumed successfully’.
  • Push the Resume key on your Device to carry on with the call.


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