Call Recording: Setting Up a New User
Use this guide in conjunction with Call Recording Playback
Log in to your Master Account and select User Management from Management and Reports
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Now select the relevant sub account:
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Then Select Add New:
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Add the User Name and Password and click Add User
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Click Update next to Email Address, add an email address and save.
Then Click Update next to Email Confirmed.
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Then Click Back.
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Now select the Green Access button.
Then Click Grant next to Call Recordings
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To access Call Recordings log into the relevant Sub Account using your new Credentials.