IVR Card Payment Line Prompts
Michelle's Recordings
AP001M – Enter Telephone
Please enter the eleven digit telephone number linked to your Account then press the hash key when you have finished.
AP002M – Enter Amount
Please enter the amount you would like to pay in pounds and pence. For example, for Five Hundred and Ten pounds and fifty pence enter Five One Zero Five Zero. Please press the hash key when you have entered the amount that you wish to pay.
AP003M – Enter Order Number
Please enter your order number ignoring the leading zeros followed by the hash key.
AP004M – Enter Account Number 1
Please enter your account number minus leading zeros followed by the hash key.
AP005M – Enter Account Number 2
Thank you. Now enter your account number omitting the leading characters then press the has key when you have finished.
AP006M – To Hand Debit 2
Please have your Debit Card, any relevant paper work, and a pen and paper to hand before continuing with this call.
Kates's Recordings
AP001K – To Hand Debit
Please have your Debit Card, any relevant paper work, and a pen and paper to hand before continuing with this call.
AP002K - Enter Debit
Please enter your debit card number followed by hash, this is the long number printed on the front of your card.
