Webex Teams & Spaces

Updated by Tech Support

Webex for BroadWorks | Spaces and Teams

In the Webex App, all your work takes place within spaces and teams. Here you can send messages, make calls, have video meetings, and share files and whiteboards.

The Webex softphone applications are available to all subscribers of the Active iPBX office phone system from Teleproject UK. If you are not yet making use of Webex, please speak with your Account Manager who will be delighted to demo the Webex Application via a screen share session.

Direct Messages

You send a message directly to one person. The conversation that you started remains between the two of you, and you can't add other people to the conversation later.


Spaces work well for a group of people working on a specific topic. You come together to handle this thing (which can be something quick or long term), but the focus is more narrow and specific. You could also hear these referred to as standalone spaces.

You can join a space when someone who's already in the space adds you to it.

Spaces start out unmoderated, which means anyone can do things like add or remove people, or change the name and picture. But if you need more control over who's joining, you can make yourself a moderator of a space. Then, only you can add people to the space, and you get other privileges like being able to delete people's messages or files.

Public Spaces

Public spaces are spaces created within your organisation which are easily discoverable. Discover, join or create public spaces and connect with people with similar interests, or keep up with the latest news. Public spaces are different from other spaces, as they aren't tied to a specific team. Anyone in your organization can find a public space that you create. If you change your mind, you can make a public space private again at any time.


If your original intention changes and that project outgrows its original purpose, you can create a team and then move a space into a team .

Teams help you keep everything organised by putting multiple spaces under a common theme. Teams are great for a consistent group of people who are going to be working on something for a long time. That something can involve many activities, or could be sub-projects happening at the same time.

To join a team , a moderator must add you to it.

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