Blocking Callers to Your Virtual Number Service

Updated by Tech Support

Active Inbound from Teleproject UK has the ability to bar specified inbound calls

RNP Services

To bar calls into your standard RNP Services (One-2-Many, One-2-Group, Virtual Reception etc) select RNP Common Settings from the Call Handling Menu.

Then Select Barred Numbers

Then add the number you wish to bar.

Then click Add Number

The Bar can be applied a particular number which you can select from the drop down list adjacent to Number; or can be applied to all numbers in your Account.

Click Add Number to apply the bar.

If you have a Master Account with less than 50 sub accounts, you can apply the bar to every Sub Account by clicking Duplicate to All Accounts.

If you have over 50 sub accounts, you will need to apply the call bar to each relevant Sub Account.

To remove a bar click search and click Remove next to the number you wish to remove.

Number Translation Services and other new services

To Bar numbers on the New NTS and Data capture services select Global Settings from the Call Handling Menu.

Then select Barred Callers

Then select Add New

And then enter the number you wish to bar

Click Save

To remove a bar Select search and then select Delete next to the number you wish to remove.

See Also: https://teleprojectuk.helpdocs.io/article/uxq9pm7xaf-blocking-withheld-numbers-to-your-virtual-number


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