Virtual Receptionist - Loading Sound Files
This will demonstrate how to load or change a sound file on your Virtual Receptionist service.
In Active Inbound select Call Handling.
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Select Virtual Reception from the Drop Down
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Select the VR service you wish to edit and press Configure.
(NB: Your VR service will normally be built on a 0888 number.)
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Now select the Service you wish to Edit. In this example we will use the Main Service.
Click Call Flow.
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We will change the sound file on the Welcome message.
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Select Welcome and press Edit.
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Click Update next to Audio File
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Now select Choose File, and select your file from your PC/Network.
(NB: The file format must be mono, MP3)
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Click Update to load the file, and then select Back.
Your new file is now loaded.
Active Inbound from Teleproject UK