Closing your SMS Desk service for the winter.
Closing your SMS Desk service for the winter.
This guide will demonstrate the steps you will need to take to reopen the SMS Desk service after the winter break.
Set up your Working Hours
Firstly Log into your Active Inbound account and select Mobile Marketing.
You will need your Client ID, Username and Password. If you have a problem logging in then please email support@teleproject-uk.com
Select SMS Desk, then select Working Hours
Select Service Number from the drop down.
We will now change the working hours as follows:
Click configure next to to Monday.
Set the From time and to time to 00:00.
Click Add Record.
Repeat for each day as above.
Setup Automatic Replies
Select System Setup from the SMS Desk Menu
Click Edit next to the Out of Hours message
Enter your "Closed for Winter" message.
Press save.
